Too many fees, and pushing the CRT bs. Also, I wanted a small safe deposit box, there were none. They “gave” me a larger SDB to use, then charged me for it, a year later. Boom! Closed my accounts and moved to a local CU. They asked why. I told them “racism” Much happier now

I opened a checking account May 13,2022. Supposed to be free with Direct Deposit. Was charged a monthly fee June 27 because DD didn't come in until the 30th. Jumped thru hoops, hours on the phone to be "forgiven as a one time courtesy" $12 fee. December 2022, my DD (it is a pension) comes early due to holiday. Because Truist statemetn runs to 27th of month, Dec. 2022 had 2 DD's (Nov 30 & Dec 20) and Jan 2023 had NONE as their statement period ended 1/27/23, my pension DD comes in 1/31/23. An hour on the phone, numerous holds, now waiting for a call back for a supervisor.

I have been with this bank throughout multiple mergers over the last 45 years. I am in the process of closing out all my accounts based on woke ESG policies. I don’t want my banking institutions to be involved in politics.