On-line payment that allows your payment to be scheduled to the desired date. Customer service were friendly and helpful.
Rates are lower than other visa cards I had in past. Their approval process was honest and easy with no nonsense or hidden costs.
I have been with Northwest Bank for many years. Their service has always been exceptional and respectful. My checking and savings accounts are there, and I had my mortgage with them and have had no issues. I like that I can easily use online banking and that cash machines are in close proximity to where I live.
The payment plan was easy. When I went to get the loan originally, my credit score was not what it needed to be. The loan officer gave me advice to improve my score. I took the advice and months later I was approved. Great bank!
We had two fraud charges from PayPal and they handled both fast! The customer service was above and beyond in every way. We were already very satisfied with Northwest but the way they handled these fraud charges was outstanding!