The team is very professional and responsive. A great local bank to work with!

Im finding all older reviews on this current rate leader. ALL 3 month CDs should be at least 5.5% since a lot of HYSAs are paying that much likely to go higher 4th quarter 2023. General consensus is a rates plateau then anticipating a pivot sometime in 2024.

Worst customer service I ever had in my life . I opened an e-cd and finally got it through on the date the cd rate of 3.15 APY expired )8-10-2018. I put in a few days before that date but they showed it went through on 0810-18 . I managed to see my cd on line through their site but I never could make a copy of the cd it self ... Under documents it says must have adobe reader which I installed and it keeps saying there are no statements ... No matter how many times I call they fail to answer me back and last time I waited 5 days ... When I explained I wanted a copy of the e-papers I signed with my account number , the amount of c-d , and all other paper work like I get in any other cd I've ever filled out ... The woman put me on hold as I waited patiently when she said she will find out and put me on hold . I waited 15+ minuets and then I was hung up on and tried to call back for days with no return call ... I also put my request in writing for someone to call me back with my Ph. # and account # . I've had bad customer service before but this bank is absolutely the worst I've ever experienced in my 57+ years of life ... Please let me know what you think of their service as if I do not hear from them I will go to the FED's and report them . All I want is a copy of my C.D. I will print it .. I just asking how I go about getting it...