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East West Bank reviews (7)

J
Jenor
Mar 6, 2024
East West Bank Value Checking Account

East West Bank Value Checking Account is a pretty standard checking account. You'll need $100 to get started, and there's a $5 monthly service fee unless you qualify to waive it. East West Bank offers several other checking accounts, too. There's an option for students, one for senior citizens, and one that pays interest, to name a few.

T
Tasha
Mar 6, 2024
East West Bank Premier Savings Account

You may like East West Bank Premier Savings Account if you qualify to waive the monthly fees. The interest rate is low, but comparable to what you'll earn with most brick-and-mortar banks. To earn a higher rate, consider opening one of the best high-yield savings accounts at an online bank.

Z
Zaldy
Mar 6, 2024
East West Bank CD

You'll need to contact your local branch to ask about CD rates and early withdrawal penalties. In general, rates on longer-term CDs are higher than what you'd earn at many in-person banks. You'll still earn better rates at online banks, though.

H
Hilda
Mar 6, 2024
Corner of Grant & Stockton

always a huge garbage mess at the corner and reeks of piss. They use to open 7 days a week, now only 6 days a week, which made hard for my mom to come to the bank. I taught her how to use the ATM. Which sucks because it's so damn old and slow. They only dispense in $20 bill, which my mom hates. And it's risky when you want to count before you leave, because there no secure spot to preying eyes.

T
Terence
Mar 6, 2024
My mother does her banking here and she asked for a copy of her monthly statement

The bank teller told her it would cost $50 for 6 months of bank statements. My mother refused and told them that was ridiculous so they said $25. What kind of bank charges $25-$50 dollars for bank statements?!! Absolute disgusting. If a bank can charge you arbitrarily for bank statements who knows what else they would do with your checking and savings account. I'd be ashamed to work for this corporation and have my finances here.

G
Grace
Mar 6, 2024
recently

i was greeted warmly by the security guard who also doubles a doorman. this was on a sunday. short line, of course. paid my mortgage in a few minutes. just became aware East West will consolidate it's hours and will be closed on Sundays.

J
Jiffy Jhon
Mar 6, 2024
I went with my mom to this bank to request a confirmation letter on closing an account that was closed a month ago

A letter of confirmation NOT a statement. Tellers had no idea what I was requesting and had someone at the table help us. I repeated what I was requesting and she says to give us a print out saying the account is closed will require $5.00. She then prints out a statement of transactions and on it says account is closed. I did not request a statement just a confirmation letter that says the account is closed. She then tells us it will cost $15. Wait, 1 sheet of paper that says account is closed cost $15? and the 10 page statement that says account closed cost $5? I told them that I just walked 3 stores away from Chase on the same block and requested the same. And it was FREE!!! The woman kept telling us it was their policy and that's how much it cost and that they were a different bank. Well hell, why don't I take out all my money and go to another bank that wouldn't charge me so much for printing a confirmation letter that wasn't sent or given when closing the account! What kind of service and policy is this. Are they even aware that there are plenty of other banks to choose from with better service?

Bank details
Bank gradeB+
Avg. user rating2.86
Current top rate5.25% APY10 Month Special CD

(888) 895-5650

talk2us@eastwestbank.com

Bank HQ: 135 N Los Robles Ave, Pasadena, California 91101
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