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Chase Bank (JP Morgan) reviews (11)

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Enrique
Feb 28, 2024
Scam Artists From The Devil Himself

By nature, I'm a bit of a worry wart and double check things so as not to be screwed over, complete with screenshot documentation just in case. These scam artists are good at trying to hurt their customers, then blame the customer. They try so hard to get you with late fees that if your balance goes below the $3k minimum threshold for your

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Mykel
Feb 28, 2024
Chase Bank SCAM/FRAUD

$84,500,000,000 Exits JPMorgan Chase, Wells Fargo and Citigroup in Three Months As Depositors Take Flight, 10/20/2023. Three of America’s biggest banks just watched $84.5 billion worth of deposits disappear in a single quarter. JPMorgan Chase, Wells Fargo and Citi all recorded an outflow of deposits in Q3, according to each bank’s most recent reports. JPMorgan Chase’s new Q3 earnings report details a $31 billion decrease in deposits from $2.387 trillion to $2.356 trillion. Wells Fargo reported a $7.1 billion decrease from $1.3474 trillion to $1.3403 trillion, while Citi recorded a $46.4 billion drop from $1.3199 trillion to $1.2735 trillion.

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Faye
Feb 28, 2024
Failed To Return

My base line for a bank is that they Give You Your Money Back (Preferably with interest) when you want it. Chase Did Not Do This. or rather they put obstacles in the way. I decided to close my Chase checking account. I went to the bank with ID and my latest account statement. After proving to the nice teller that I am Me she was going to give me a cashier's check for the amount in the account.

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Clifford
Feb 28, 2024
Awful All Around

What bank charges so many fees to people who aren't high income earners. A middle class or lower income wise individual is basically panelized by Chase Bank. They only care about the Jeffery Epsteins of the world. They are more than happy to keep their money with probably all kinds of perks, but average income people are treated like dirt! They charge you for a savings account with less than $300. They aren't my main bank anymore because their fees got to be insane. I pulled my children's accounts years ago because they weren't earning anything.

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Tristan
Feb 28, 2024
Not Doing Your Job

The following is the experience I had with Chase bank. My son was made sole beneficiary of his friends estate. She had no family and her and my son met online in 2010. She eventually moved to our town to be closer to him. She had an inherited IRA as well as a checking account and credit card. She had sent emails to Chase requesting that my son be put on all her accounts at Chase. My son contacted them to give his information. He was put on her checking acct but not her IRA. When we discovered this we questioned the private client person in charge and he said she never requested that. However I have the email that says she did. Unless an IRA is not an account. He was her sole beneficiary let's not forget. Had him being put on the IRA would have occurred it would have saved over $50,000.00 in attorney fees trying to get it. They dropped the ball and caused life changing results.

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Charmaine
Feb 28, 2024
Good Brick N Mortar Bank, Not Much Else

I like that they have indoor atm's as I feel more comfortable and safe that way. The checking is ok, there are fee's if you have less than $1500. They pay no interest on the standard checking and barely anything on savings so I would not put my money there. I use online banking instead like Discover and Ally.

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Charlene
Feb 28, 2024
Greedy Descriminating Bank

chase bank doesnt care about their members and will discriminate people who are poor and will refuse to honor their written overdraft rules in which has lead to health crisis because a rejected attempt to purchase a small amount of food in which was within the limits of overdraft rules. they are heartless computer minded scums !

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Denise R.
Feb 28, 2024
Misleading Fine Print. Do Not Fall For The Hype!!

Got a mailer for a $250 bonus, for combo checking and savings. Have to keep a min bal of 15k for 90 days. Didn't get he bonus, called about it, many transfers later the customer service rep said I can restart the term. Just keep that balance for another 90 days and I should be eligible for the bonus. Even though it was supposedly on a recorded line and corporate should abide by a contract edit, I didn't get the bonus ager waiting that period of time. When I went to the branch the bankers denied the possibility of getting the bonus as it was expired and they didn't have that promo in season anymore. So I transferred out almost all of that 15k online, like any self respecting upset customer would. I still kept my account funded with durect deposot and made no purchases for two months, so my balance was growing again. No one informed me about a minimum balance I had to keep going forward. Then I get a communication that I am overdrawn after Two monthly fees!! Third one on the way with less than a payperiod to adjust my deposit amount. Call center rep advises me to ask the bankers to remove monthly fees or close. I go to the branch, and the bankers are firm about company policy re,: only being able to reverse one fee. I closed it so that I wouldn't lose any more than $12.

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Edward
Feb 28, 2024
Horrible Customer Service

their chase plan for their credit cards specifically states the monthly fee is included in the monthly payment and continues to show this as a footnote when looking at the plan on the website. Yet I was charged extra monthly fees on top of the monthly payment that already included the fees. When contacting their customer service to try to resolve the issue, they act confused and say they are required to charge separate monthly fees to show the monthly charge. It is clearly stated and continues to be stated on their own website that the monthly fee is included in the monthly payment and no separate fees need to be shown or charged. I get the run around and no resolution from CS. Unethical company that doesn't follow its own policies.

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Ellaine
Feb 28, 2024
Forget This One.

A rep. called me leaving message she wanted to go over new products specifically for me . Called branch back in midafternoon when returned and the line not only would not connect her but just hung up after saying go on computer. Did so, got rejected immediately for credit card that its own "Credit Journey" apparently said matched my high score, income, and assets. Then I closed my investment account. Not going to trick me again.

Feb 1, 2024
Decent support, terrible rates

The title says it all.

Bank details
Bank gradeB
Avg. user rating1.64
Current top rate3.50% APY2 Month Relationship CD

(800) 935-9935

Bank HQ: 1111 Polaris Pkwy, Columbus, Ohio 43240
How did we rate this bank?

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