has been super helpful with my recent loan application and helping us move quickly through the process when we needed a fast close. We've enjoyed banking here for years -- even though I don't get into the branch as much as before, whenever I need to stop in, the tellers and office staff are still as friendly as I remember them and always happy to help.

that's better than anything else on the market in 2023 that I found. It took some follow up effort but closed on time as promised. Lacks the polish of large back, but overall very happy with result.

and have purchased several homes in many states, refinanced a few, and requested equity loans. By far our experience working with the Third Federal Savings & Loan team at the Coral Springs, FL location was absolutely the best. Patricia Wolfe was our loan processor, and she was unbelievable. She followed up all phone calls and answered every email the very same day and even worked on weekends to ensure our equity loan was processed efficiently, timely and at the best rate. Everyone we met and conversed with were friendly, knowledgeable, and pleasant. Kudos to Third Federal Savings & Loan!

and highly professional and efficient. Everything was done online in record time. Will definitely use again.

and determined that there was a good faith effort to avoid the fees made by both parties and have decided to refund them. I have long appreciated the good service and rates from Third Federal and my disappointment in unexpected fees has been fully resolved to my satisfaction.

Best rate at low cost re-fi. I have refinanced a dozen times over last 4-5 years and this is by far the most tedious process I have gone through. The documentation was three times what I normally have to provide (830+ credit score). Also were very inflexible on closing times, had to be in one of their offices during normal business hours. Other companies would literally meet me anywhere at anytime (within reason).

Also they don't charge closing cost to open a line of credit. Also the rate is a real rate, not just a teaser rate. You can apply online, it just takes a few minutes. Really fast and easy, Great customer service.

that's for sure. It took over two months for my loan to close. I would have given them 2 stars if you had asked me 6 months ago, but they've grown on me. Here's why I have to give them four stars: -- When I call during normal business hours, I'm able to speak to someone about my loan within minutes. I don't have to go through those incredibly painful call routing systems. -- Everyone I've spoken to has always been very pleasant. -- Their "smart loans" with rate re-locks just work! i just refinanced without a credit pull, application, or appraisal. I simply paid them $295 and my rate was adjusted from 2.99% to 2.79% and extended the fixed rate portion of my ARM for another 5 years. If this ain't "consumer friendly" then I don't know what is. My rating is really a 3.5, but I rounded up. For them to truly get the extra half star, they'll need to allow me to manage my loan online! I mean, it's 2016, for goodness sake.

and clear and undeniable documentation, the process of getting a super low rate loan is as smooth as humanly possible. The whole process went as fast as I supplied documentation. They do not have a proper online presence yet to manage the accounts online entirely, but hey, they keep their money where it belongs. They prefer to manage MONEY and manage it well, than to pay it all out to programmers and the major headache that brings.

are very pleasant and professional. We have had two Mortgages and two Equity Lines of Credit with them. They have the lowest rates and fees in the industry. To get those great rates and low fees you have to have great credit and sufficient income. If you do not have those then do not even try. They can offer the great rates because they do not take risks. So, those bad reviews are by people who are over extended and/or have credit issues. If you are fortunate to get accepted you will be happy with them.

and chose to also renew it with them. Rate is very good, and I have never had a single issue with them. Yes the process as others mentioned did take 60 days which they told me it would up front. I do have excellent credit and plenty of equity so I am not a risk which probably is why my process both times went extremely smoothly and zero hick-ups. Only issue is if you have a home in a living trust...then they won't help you..