They create a great overall experience. The branch looks great, the staff is polite and knowledgeable and they offer great rates. The bank is somewhere I feel comfortable leaving my money at.

I'm new to this site but just opened an online account with Poppy Bank one month ago. Going to give a FAIR and ACCURATE comment on this bank, so the snipe that has been dinging first time reviewers as possible bank employees can stiffle, I am NOT an employee but a satisfied customer. I was fortunate and got in just under the wire and received a savings account with 5.5% interest guaranteed for 6 months. They recently dropped that to 3 months, but that is still the best rate going in the US. I am always leery of things that sound too good to be true but performed a field test of every aspect of Poppy Bank and they passed with flying colors. I messaged their customer service online and got immediate responses with correct information. Their website is the best of all of my financial accounts and can immediately access my account either on my computer or mobile app, BOTH are the best! I only want a savings account with them and that is all I obtained for now, but everything they have done makes them more desirable for a long time service as my MAIN bank. I just requested a money transfer from my Poppy Account to an external bank and it was done overnight. There are NO fees that I have seen yet on my savings account. NOW, I'm getting ready to post this and I have the reply alert button checked, if any of you drifters want to accuse me of being a Poppy Bank employee or a fraud, BRING IT ON! I will respond!

I tried opening an online account and was at first denied. Spoke with a representative and there was an error in my surname. I was able to resolve the issue within 30 min. Representative was knowledgeable and responsive and I was able to open and fund the account without issues.

I love the convenience of my local branch and the staff is always friendly and helpful. They have very competitive rates available at the branch and online. The online high-yield savings account application process was quick and easy.

Easy to open, talking with live humans is great, however, I have NOT been able to create external transfers originating from any of my banks. At first Poppy was showing they used Plaid for external transfers originating from Poppy but now I notice they are using the old 2 small amount deposits. Is this happening to anyone else?

I've never had a true high-yield savings account before coming to Poppy Bank. At my previous bank, the return on my savings account was only 0.01% which is nothing! Since moving my savings over to Poppy, the competitive 5.50% interest rate makes a huge difference. It's so satisfying to log into the mobile banking app and see the monthly credit interest deposits made into my account. It motivates me to continue to add to my savings and definitely makes a dent in reaching my financial goals. On top of that, when I've needed to go into a branch or call the bank, I'm always greeted with a smile and a helpful, knowledgeable, and friendly attitude. The customer service is exceptional and I know my money is in a good place.