Accounts Offered
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Summary of Deposits
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Bank financials
B+
Overall information
Reviews (11)
Easy Enough
the whole linking with Chase via Plaid fell flat on its face, so I went the traditonal route, with micro deposits, verify amounts etc. So, after a few days, up and running. No problems. My account isn't limited on $ amounts for withdraws, so I've factored that in. Their rates are very competitive. No issues so far. for those worried about daily withdraw limits, just initiate the transfer at another bank once the accounts are linked...you can bypass the daily limit. ie. have an account at Chase, or Wells and initiate the LC Bank withdraw from your Chase or Wells account. You can do any amount
Customer Service Is Bad
They have tied up my money for review and even when I sent documents they did not review. Made 6 calls to customer service and everyone gives me different answers, so having to resend all docs again. This has been going on for over 2 weeks so no access to my money. They want send it back to the original account or nothing. Getting run around, I would not recommend anyone deposit money here.
Terrible Process/Service
We opened a basic savings account of $100, waiting to transfer it to our Trust before putting in our main deposit. We have other bank trust accounts for our Trust. They were extremely simple to set up. NOT SO with LendingClub. We requested the Trust option on our member account and received a long list of requirements with various convoluted options for submitting their (long) application and (many) required docs. In July I opted to mail them - hard copies - to the address provided. In Oct, I logged on expecting the account to be in the Trust name. NO! Another online request, a call to their Support...no record on our account of any application or Trust designation. Another application...more trust docs...requested a link to their online "secure" system for submitting docs. No link yet. What a tremendous waste of time. If it is this difficult to put a simple savings account into the name of our Trust, it is unthinkable get involved with this bank, depositing large sums in a savings account. There isn't an interest rate high enough to make up for all the lost time, not to mention a growing distrust of their desire to meet the needs of customers.