My family has been patrons of First National Bank Alaska for decades, and I am just another in a line of satisfied customers. When I opened my first savings account in the Anchorage branch, the woman whom I spoke to was incredibly thorough and courteous as she guided me through the process. Indeed, their staff members are always attentive and helpful, a stark contrast to my occasional experiences with the local Wells Fargo branches. Since then, I've opened a checking account and established a bill pay schedule for my home utility payments and student loans that has met my needs flawlessly. I am especially pleased at their honesty; there are no hidden fees, and I've found the withdrawal limits on my personal accounts to be more than generous. I have never had an issue with debit purchases (FNBA uses Mastercard), and their ATMs are abundant statewide. Managing accounts online is everything you need it to be as well. Recently, I've been rather pleased with their e-statements system; I now get all of my statements via email, which means I can keep quicker, safer, and more efficient records than I could via the USPS. This is a bank where you actually feel like your savings belong to you, and I have been nothing but satisfied ever since I opened that first account.