This is the best bank I have ever dealt with. They have the most wonderful customer service people in the industry. They have helped me deal with all of my financial matters in a friendly and professional manner. I had a no headache time when calling to have charges removed from my debit card. I would recommend this bank! Free checking and competitive fees are also a couple more reasons to consider First American Bank. For me, it's all about the superior customer service!

I am a long-distance customer, so I haven't visited a branch. Website is easy to use, quick to access and seems secure (uses multiple security features). I only had one problem and it was quickly rectified. Special requests have been cheerfully and promptly handled.

I rue the day I started banking with this company. I started with a mortgage where in the fine print I had agreed to a 5% penalty for early closure, even for selling the property. This worked out to a more than $25,000 charge when I sold it. I had opened a money market account also with a $10,000 initial deposit. I had not noticed a $14.95 service fee in the opening documents for accounts balances below $5,000. After several years I with no activity I withdrew $6,000. Without any notice to me the $14.95 service fee kicked in. This meant I was paying them about $14 (after the less than $1 interest they were paying me) for them to guard the $4,000 remaining. This bank's fees are rapacious. Stay clear of them.