Worst, worst, very worst Banking Institution I have ever dealt with. Paid off my loan before the next payment was due and they are still trying to take a payment from my account. On the phone for over 2 hours and cannot get it resolved. Now waiting for a call back that could take up to 6 hours. Girl I spoke to would not answer simple questions like who is going to call me back, are they in your office, can you walk over and talk to them. Would not answer those simple questions. That sure tells me they are hiding something. Comment 8 votes | Report Post

I withdrew my funds after only one year. The manager could not answer any questions about the bank's policies and did not try to find answers for my financial questions. He did not show up for appointments either. At first I thought it was because I live in a small town, but no, it was just plain incompetence and shady practices, such as not posting deposits for several days and not having tax statements on interest available at the bank. High stress trying to work with this bank. Hope it goes bankrupt!

The representatives are not trained well. I called several times in the last month hoping to get someone who could help me with my issue and every time I get transferred at least five times to another department and they still have not resolve my issue.