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Amerant Bank reviews (4)

H
Hector
Apr 4, 2024
DEPLORABLE SERVICE!!!

For the last 2 months I have been calling for service, If someone answer the phone has no clue what I'm talking about. For instance, I have been asking how can I put money on principal. I have been directed to the wrong place or no answer or the person who answer quickly transfer me to another department , I have been leaving so many messages and still no answer, When I came to this bank for first time I was attended very well , but a soon as I signed the mortgage papers the service has been horrible.

E
Evan
Apr 4, 2024
Strong CD Rates

Best rates in the market along with great service. Highly recommend.

T
Tiger
Apr 4, 2024
Great Products

The bank offers many competitive products with great rates. I recently opened the Relationship MMKT and Checking and am very happy. I get a 2.25% rate on my money market which is top of market. Highly recommend.

H
Hector
Apr 4, 2024
DEPLORABLE SERVICE!!!

For the last 2 months I have been calling for service, If someone answer the phone has no clue what I'm talking about. For instance, I have been asking how can I put money on principal. I have been directed to the wrong place or no answer or the person who answer quickly transfer me to another department , I have been leaving so many messages and still no answer, When I came to this bank for first time I was attended very well , but a soon as I signed the mortgage papers the service has been horrible.

Bank details
Bank gradeB+
Avg. user rating3.00
Current top rate5.25% APYRelationship Money Market

(855) 263-7268

questions@amerantbank.com

Bank HQ: 220 Alhambra Cir, Coral Gables, Florida 33134
How did we rate this bank?

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